LifetimeIPTVNow

Refund Policy

We want you to be confident before you commit. Because IPTV is a digital service that is activated and delivered immediately, we handle refunds as follows:

Try before you commit

We recommend testing the service with a short, low-cost trial so you can confirm it works well on your connection and devices before buying a longer plan.

Refund requests

If something isn't working, contact us first on WhatsApp — most issues (buffering, a missing channel, app setup) are resolved quickly. Where a genuine fault cannot be fixed, refund requests are reviewed on a case-by-case basis.

Non-refundable situations

  • Change of mind after the service has been activated and used
  • Issues caused by the customer's own internet connection or hardware
  • Requests made after a significant portion of the plan has been used

Need help or want to request a refund?